We Offer Payment Arrangements for DNA Testing Just Ask Us How
Why Choose TrueFacts Analysis Testing Lab
Accreditation
We are backed by an accredited lab. This means your results are 99.999% accurate
Our Mission
To deliver undeniable truth in the lives of individuals and families who are uncertain, and in need of clarity through trusted DNA testing.
Why Choose TrueFacts Analysis
- We are a mobile DNA testing provider bringing convenience and privacy.
- Administering Legal (Court Administered) and Non- Legal (Peace of Mind) DNA testing.
- We take pride in providing Compassionate and Caring Customer Service to our clients.
- Fast testing results- Quick, Reliable Turnaround time.
- Offering flexible payments- affordable payment arrangements.
TrueFacts Analysis Provides Peace
Trusted
- At TrueFacts Analysis is trusted for our accuracy, privacy, and compassionate approach. Our clients are our #1 priority! We handle every DNA test with strict confidentiality and high- quality standards, ensuring reliable results you can depend on. Our clients choose TrueFacts Analysis for clear answers, professional service, and a no judgement experience.
Compassion and Clarity
Founded on Compassion and Clarity, for individuals and families to get the results they need without confusion nor judgement. We understand that DNA testing can come with powerful emotions- uncertainty, hope, pressure or relief- Therefore, we're committed to supporting our clients with respect, privacy, and absolute professionalism.
We Offer two types of DNA testing Legal and Non-Legal
DNA Testing LEGAL (Court Admissible) Call to set your appointment for testing to be provided with legal court documents for your case.
- Child Custody
- Child Support
- Immigration Cases
- Social Security
- Inheritance
NON- LEGAL At Home DNA Testing Kit (2 testing options)
Fast, private answers for personal clarity without the need of court documentation.
Option # 1. Call to Order easy-to-use DNA kit shipped to your home with step-by-step guidance, with an envelope comes to send analysis to our lab. In a few days review your results online.
Option #2. Call to set appointment for NON- LEGAL DNA Testing. We meet at an agreeable sight for testing, we send off analysis. In a few days review your results online.
Policies and procedures
1. Refund Policy
- Refund Eligibility: Refunds are available if a cancellation request is received at least 48 hours before the scheduled appointment.
- Processing Time: Approved refunds will be processed within 10 business days from the date of the request.
- Non- Refundable Fees: Same-day appointment fees, mileage fees, and any lab processing fees are non- refundable.
- Partial Refunds: If testing has started but not completed, a partial refund may be issued, excluding costs for services already rendered.
2. Additional Parties
- Base Fee Coverage: The base testing fee includes up to two parties (e.g., one alleged father and one child).
- Additional Party Fee: For each additional party (e.g., another child, mother, etc.), an extra fee of $60.00 will be applied.
- Group Discounts: Discounts may be available for testing more that three additional parties. Contact our office for a customized quote.
- Documentation: All parties must provide valid identification and consent forms before testing.
3. Same Day Appointment Fees
- Urgency Fees: A same-day appointment can be arranges for an additional fee of $1,200.00, subject to availability. Urgency Fee must be paid in full at the time of booking.
- Booking Window: Same- day appointments must be booked at least 4 hours in advance.
- Availability: Same- day appointments are not guaranteed and are based on the availability of staff and resources.
4. Mileage Policy
- Standard Mileage Rate: A mileage fee of .70 per mile will be charged for the travel beyond a 25 mile radius from the main office of service provider's location.
- Extended Travel: For distances exceeding 50 miles, additional travel time may be billed at an hourly rate of/////per hour.
- Calculation: Mileage is calculated from the starting point to the appointment location and back to the starting point.
- Waivers: Mileage fees may be waived for bulk testing contracts or under special agreements.
5. Cancellation Policy
- Standard Cancellation: Cancellations must be at least 48 hours before the scheduled appointment to avoid any penalties.
- Late Cancellations: Cancellations made within 24-48 hours of the appointment will incur a cancellation fee of $100.00.
- No - Show Policy: Failure to appear for an appointment without prior cancellation will result in the full charge of the service fee, and no refunds will be issued.
- Rescheduling: Appointments can be rescheduled once without penalty if notice is given at least 24 hours in advance.
These policies and procedures are designed to ensure that all DNA testing services are conducted efficiently and fairly. For any questions or special requests, please contact our office directly.
